Effective date: October 28, 2026
These Terms of Service (“Terms”) govern your use of https://wehavecrabs.com and the ordering, pre-ordering, account, and related services offered by We Have Crabs (“We Have Crabs,” “we,” “us,” or “our”) in St. Petersburg, Florida. By creating an account, signing in, or placing an order, you agree to these Terms.
You may create an account and sign in using email, a text-message login code, or Facebook Login. You agree to provide accurate information and to keep your contact details current so we can reach you about your orders. You are responsible for activity on your account and for keeping access to your email, phone, and Facebook account secure.
If you sign in with Facebook, we receive only the information described in our Privacy Policy. Signing in with Facebook does not by itself authorize us to contact you through Facebook Messenger. You may keep separate accounts or choose to merge them from your account page; merging is optional.
We sell fresh seafood, including stone crab claws, whose supply depends on season, harvest, weather, and regulations. Products, sizes, and quantities are subject to availability. Prices shown on the website may change with market conditions. The price that applies to your order is the price shown when you place it, unless we notify you of a change before fulfillment and you agree to it.
Seafood is sold by size grade and weight or count as described. Natural products vary, and minor variation in size or weight within a grade is normal.
An order is a request to purchase. We may accept, adjust, or decline an order, including when a product is unavailable, information is incomplete, or an order appears fraudulent. If we cannot fill all or part of an order, we will contact you and you will not be charged for items not provided.
Pre-orders reserve product for an expected harvest or pickup date. Harvest and pickup dates are estimates and may move because of weather, harvest conditions, or supply. We will notify you of significant changes using your chosen contact method.
For pickup orders, please arrive within the pickup window you selected or were given. Fresh seafood held beyond its pickup window may not be available later.
Delivery, where offered, is available only to eligible areas and requires a complete, accurate address and someone available to receive perishable items. Delivery times are estimates. Once seafood is picked up or delivered, you are responsible for keeping it properly chilled.
Payment is due using the methods shown at checkout, such as cash or Venmo, at the time stated during ordering, at pickup, or at delivery. Orders may be held until payment is received. Tax is applied as required by law; tax-exempt customers must provide valid documentation.
Contact us as soon as possible to change or cancel an order. Because our products are perishable and often prepared or reserved for you, orders already prepared, harvested for you, picked up, or delivered may not be cancelable.
If there is a problem with the quality or accuracy of your order, contact us at info@wehavecrabs.com within 24 hours of pickup or delivery, with photos if possible. We will review the issue and, at our discretion, offer a replacement, credit, or refund.
Our products are shellfish, a major food allergen. Keep seafood refrigerated or on ice and consume it promptly. Consuming raw or undercooked seafood may increase your risk of foodborne illness, especially if you have certain medical conditions.
We may contact you about your account and orders by email, text message, or, only if you have separately connected and opted in, Facebook Messenger. Text messaging is governed by our SMS Terms. You can update your contact preferences on your account page.
You agree not to misuse the website, including by attempting to gain unauthorized access, interfering with its operation, placing fraudulent orders, or using another person’s account or identity. We may suspend or close accounts that violate these Terms.
Our collection and use of personal information is described in our Privacy Policy. You can request deletion of your data by following our Data Deletion Instructions.
The website is provided “as is” and “as available.” To the fullest extent permitted by law, We Have Crabs is not liable for indirect, incidental, or consequential damages arising from your use of the website or our products, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits rights you have under applicable law that cannot be waived.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Pinellas County, Florida, unless applicable law requires otherwise.
We may update these Terms from time to time. Updated Terms will be posted on this page with a new effective date. Continued use of the website after changes are posted means you accept the updated Terms.
We Have Crabs
St. Petersburg, FL
Website: https://wehavecrabs.com
Email: info@wehavecrabs.com